17.7.2012

IT Helpdesk

You can turn to the IT Helpdesk in all the matters which are related to the IT services of the University.

19.2.2016

IT services for researchers

IT Administration Services have got a group which has specialised in IT support services for research and offers services to all the researchers and research groups of the university.

27.3.2013

Service breaks

The exceptions of the office hours of IT Helpdesks and the service breaks of systems can be seen in the web.

18.7.2012

Contact us

Email: helpdesk@oulu.fi | Telephone: 0294 483 080 | Text chat.

Recommended links:

22.9.2016

Self-services and authentication

By using self-services, you can check the status of your username and can set a password for it. You can also set a mobile number for VPN use. You need a Finnish personal identity number and online banking with some of the Finnish banks for authentication in these self-services.
18.7.2012

What is a good password?

The password must contain of 8 - 15 characters, which are upper and lower-case letters and numbers. Instead the Scandinavian letters cannot be used and the special characters cause problems.

27.11.2014

Webstores

Several webstores for people in the University to separate purposes: additional quota for printing from Canon's webstore, program licences from University webstore or from Kivuto webstore.
13.6.2016

UKK / FAQ

Usein Kysytyt Kysymykset -listan kärjessä on kysymys, mitä tehdä, kun salasana on unohtunut tai se ei kelpaa. Tutustu itsepalveluihin, joissa voit asettaa uuden salasanan ja tarkistaa tunnuksesi tilan.