17.7.2012

IT Helpdesk

You can turn to the IT Helpdesk in all the matters which are related to the IT services of the University.

19.2.2016

IT services for researchers

IT Administration Services have got a group which has specialised in IT support services for research and offers services to all the researchers and research groups of the university.

27.3.2013

Service breaks

The exceptions of the office hours of IT Helpdesks and the service breaks of systems can be seen in the web.

18.7.2012

Contact IT Helpdesk

Email: helpdesk@oulu.fi | Telephone: 0294 483 080 | Text chat.

Recommended links:

22.9.2016

Self-services and e-Identification

By using Suomi.fi e-Identification, you can set a password for your user account, you can check the status of your account in case of login problems or you can activate university's VPN services in your use.

18.7.2012

What is a good password?

Password must be at least 12 and no more than 32 characters long. It consists of upper and lower-case letters and numbers, but the Scandinavian letters cannot be used and the special characters cause problems.

27.11.2014

Webstores

Several webstores for people in the University to separate purposes: additional quota for printing from Canon's webstore, program licences, Sports Pass and 24/7 campus access card from University webstore, programs from Kivuto webstore, products from University's brand store or gifts store.

13.6.2016

UKK / FAQ

Usein Kysytyt Kysymykset -listan kärjessä on kysymys, mitä tehdä, kun salasana on unohtunut tai se ei kelpaa. Tutustu itsepalveluihin, joissa voit asettaa uuden salasanan ja tarkistaa tunnuksesi tilan.