Service Desk for staff
tel 0294 483 124
Mobile Phone Support for staff
tel 0294 483 164
Help and advice
tel 0294 483 080
IT Administration Services
P.O. BOX 7600
90014 University of Oulu
Service Desk for staff is available to staff of those departments which are members of UNIV domain.
Service Desk helps users in all computer related issues in University.
Open: |
| Contact: phone: 0294 483 124 servicedesk (at) oulu.fi |
Mobile Phone Support in ATK-ASEMA (Room TH101) is available to staff who are using university's mobile phones.
Mobile Phone Support helps users also in VPN issues.
Open: |
| Contact: phone: 0294 483 164 mobiilituki (at) oulu.fi |
Helpdesk in Student Center can be contacted for all computer related issues. We provide free computer advice to students and staff. We assist with the creation and maintenance of user accounts.
Helpdesk is open when Student Center is open.
| Open: - opening hours - check exceptions |
Internal-mail: Student Center/ Neuvonta |
| Contact: phone: 0294 483 080 helpdesk (at) oulu.fi |
Address: IT Administration Services P.O. BOX 7600 90014 University of Oulu |
ICT Helpdesk in ATK-ASEMA is available to students and staff (Room TH118). Printing issues, manuals, discount software, and color print services can be purchased for a nominal fee.
| Open: - opening hours - check exceptions |
Internal-mail: ICT-piste/ATK-ASEMA |
| Contact: phone: 0294 483 080 helpdesk (at) oulu.fi |
Address: IT Administration Services P.O. BOX 7600 90014 University of Oulu |
ICT Helpdesk on Kontinkangas Campus is available to students and staff (Room K111). Printing issues, discount software, and print services can be purchased for a nominal fee, Laptop/Notebook rental
| Open: - opening hours - check exceptions |
Internal-mail: ICT-piste/ LTK5 |
| Contact: phone: 0294 483 080 helpdesk (at) oulu.fi |
Address: IT Administration Services P.O. BOX 7600 90014 University of Oulu |
PC support in ATK-ASEMA maintains PC hall, PC Room and micro computer classrooms, campus corridor workstations, workstations in the learning centre (Tellus library), and assists with software and related issues concerning these computers.
Open: |
| Contact: phone: 0294 487 466 mikrotilat (at) oulu.fi |
> Password reset
> Lost password reset
> Maps: Linnanmaa | Kontinkangas
> Outlook Web App. (puru)
> Webmail (koivu)
> Spam filtering (koivu)
> Email client setup (koivu)
> Email search
> WebOodi
> Optima
> University Library
> Database & e-journals
> *.oulu.fi remote access