Sähkönkulutuksen seurantapalvelut apuna neuvonnassa

Älykäs sähkömittaus tuottaa tarkkaa tietoa sähkönkulutuksestamme, mutta miten me kuluttajat päädymme seuraamaan omaa kulutustamme ja jopa muuttamaan sitä? Informaatio-ohjauskokeilu Porvoon Energian asiakkaiden parissa tarjoaa runsaasti uutta, hyödynnettävää tietoa tämän kysymyksen ratkaisemiseksi.

Nykyisin pitkälti kaikissa suomalaiskodeissa on älymittarit mittaamassa sähkönkulutusta. Samaan aikaan yleistyy näiden mittaustietojen ja laskutuksen digitalisoituminen. Energiayhtiöiden kuuluu jo lainkin mukaan tarjota sähkönkulutustiedot ilmaiseksi asiakkailleen. Näin ollen energiayhtiöt tarjoavat asiakkaalleen mahdollisuuden seurata tuntikohtaisia kulutustietojaan joko nettisivulla tai mobiilisovelluksessa.

BCDC Energia -hankkeessa selvitimme vastikään sähkönkulutuksen seurantapalveluiden käyttöä lisääviä ja vähentäviä seikkoja sekä informaatio-ohjauksen vaikuttavuutta. Toteutimme tutkimuskokonaisuuden tiiviissä yhteistyössä Energiaviraston, Motivan ja Porvoon Energian kanssa. Tutkimme satunnaiskokeiluna, luotettavan tutkimusasetelman avulla*), vaikuttaako informaatio-ohjaus Porvoon Energian asiakaskotitalouksien sähkönkulutukseen. Tarjosimme informaatio-ohjausta sekä sähköpostikirjeiden energiansäästövinkkeinä että Porvoon Energian ”Energiani”-sähkönkulutuksen seurantapalveluna. Testasimme myös ko. palveluun kehitetyn vertailutyökalun toimivuutta. Työkalun avulla kuluttajat saattoivat vertailla omaa sähkönkulutustaan kaltaistensa kotitalouksien kulutukseen.

 

Kulutuksen seurannan kiinnostus kasvaa sähkölaskun rinnalla

Porvoon Energian asiakaskunnasta vajaa 20 prosenttia käyttää Energiani-palvelua. Jo tutkimuksen alkumetreillä huomasimme näiden palveluun rekisteröityneiden eroavan merkittävästi palvelua käyttämättömistä asiakkaista. Laajan alkukyselymme vajaasta 1 300 vastaajasta hieman yli puolet oli rekisteröitynyt palveluun. Tämä kertoo energia-aiheista kiinnostuneimpien kotitalouksien vastanneen kyselyyn.

Kyselystä selviää mielenkiintoisia asioita, kuten se, että sähkönkulutuksen seurantapalvelun käytön taustalla on monia tekijöitä. Tärkeimmäksi motivaattoriksi osoittautuu kiinnostus omaan sähkönkulutukseen, joka motivoi noin kolmasosaa rekisteröitymään palvelun käyttäjiksi. Sähkönkulutuksen vähentäminen motivoi noin kuudesosaa. Sen sijaan suurimmaksi estäväksi tekijäksi Energiani-palveluun rekisteröitymättömät ilmaisevat tiedonpuutteen.

Kun tarkastelemme kotitalouskohtaisia ja asuntoon liittyviä tekijöitä, huomaamme muun muassa sähkölämmityksen, asunnon suuremman koon ja taloudellisten syiden sähkönkulutuksen vähentämisessä lisäävän Energiani-palvelun käyttäjäksi rekisteröitymistä. Kiinnostavaa on, että nuoremmat henkilöt ja miehet näyttävät käyttävän palvelua mieluimmin. Selvitellessämme mielipiteitä ja asenteita, havaitsimme monimutkaisen teknologian välttelyn sekä tietoturva-asioiden korkean arvostuksen vähentävän palveluun rekisteröitymistä. Sen sijaan ympäristöasiat eivät merkittävästi lisää tai vähennä palveluun liittymistä.

 

Miten saada kotitaloudet seuraamaan sähkönkulutustaan?

Kokeilumme tulosten mukaan sähkönkulutuksen seurantapalveluun rekisteröityneet reagoivat saamaansa informaatio-ohjaukseen paremmin. Tulosten valossa energia-asioista kiinnostuneimmat näyttävät siis olevan soveltuvampi kohderyhmä informaatio-ohjaukselle.

Energiani-palvelusta nousee esiin käyttöaktiivisuudeltaan varsin erilaisia käyttäjäryhmiä. Kokeilussa mukana olleet palveluun rekisteröityneet kotitaloudet vierailivat palvelussa keskimäärin joka toinen kuukausi – ahkerimmat jopa viikoittain. Kokeilua varten kehitettyä vertailutyökalua hyödynsi noin 60 prosenttia niistä kotitalouksista, joille tämä lisäpalvelu oli avoinna. Kaiken kaikkiaan kotitaloudet käyttivät vertailutyökalua melko harvoin, vain muutaman kuukauden välein. Samalla kuitenkin havaitsemme käynneissä suurta vaihtelua: joukossa on runsaasti kotitalouksia, jotka käyttivät vertailutyökalua vain kerran, kun taas innokkaimmat jopa pari kertaa kuukaudessa.

Sähkönkulutuksen seurantapalvelujen käyttöön innostaminen on kokeilutulosten perusteella haasteellista muttei mahdotonta. Sähkölaskun osuus on tällä hetkellä suomalaiskotitalouksien käytettävissä olevista tuloista keskimäärin hyvin pieni, noin kaksi prosenttia. Uskomme, että laskun pienuus voi vaikuttaa ihmisten energia-asioista ja sähkönkulutuksesta kiinnostumiseen. Huomionarvoista kuitenkin on, että saimme kokeilussa houkuteltua joukon kotitalouksia rekisteröitymään Energiani-palveluun tarjoamalla monipuolista tietoa palvelusta ja sen käytöstä.

Mielestämme sähkönkulutuksen seurantaan kehitettyjen palveluiden tulee olla helppokäyttöisiä ja helposti saatavilla. Järkevästi toteutetut palvelualustat voivat tulevaisuudessa toimia kanavina laadukkaammalle sähkönkulutusta koskevalle neuvonnalle sekä uusille palveluille. Kyselyyn vastanneet toivovatkin muun muassa kehittyneempiä mobiilisovelluksia sekä tarkempia, jopa laitekohtaisia kulutustietoja. On mahdollista, että tulevaisuudessa kehittyneemmät palvelut kannustavat kotitalouksia seuraamaan aktiivisemmin sähkönkulutustaan.

 

Tutustu informaatio-ohjauskokeilun Uusiutuvan energian ajankohtaispäivässä 21.1.2020 esiteltyihin tuloksiin. Viimeistelty loppuraportti julkaistaan toukokuussa 2020.

Kirjoittajat:

Teemu Meriläinen
tutkija
teemu.merilainen(a)oulu.fi

 

 

Enni Ruokamo
tutkija, tutkijatohtori
enni.ruokamo(a)ymparisto.fi

 

 

BCDC Markkinat -tiimin Meriläinen ja Ruokamo työskentelevät Oulun yliopiston kauppakorkeakoulussa ja Suomen ympäristökeskuksessa.

Blogiartikkeli on julkaistu 22.1.2020 BCDC Energia -tutkimushankkeen verkkosivuilla.

 

 

 

*) VATT on avannut hyvin satunnaiskokeiluiden tärkeyttä tutkittaessa politiikkatoimien ja informaatio-ohjauksen vaikuttavuutta.

 

Last updated: 23.1.2020

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I was diagnosed of herpes virus, I have tried all possible means to get cure but all my effort proved abortive, until a friend of mine introduced me to a herbal doctor called Dr Agaba, who prepare herbal medicine to cure all kind of diseases including herpes virus (Herpes), when i contacted this herbal doctor via email, he sent me herpes virus herbal medicine via courier service, when i received the herbal medicine he gave me step by step instructions on how to apply it, when i applied it as instructed i was totally cured from the virus within 3 weeks of usage. Contact this great herbal doctor today to get your cure.  Via Email: Dragabasolutionhome@gmail.com or WhatApp: +2349074536486

I was diagnosed of herpes virus, I have tried all possible means to get cure but all my effort proved abortive, until a friend of mine introduced me to a herbal doctor called Dr Agaba, who prepare herbal medicine to cure all kind of diseases including herpes virus (Herpes), when i contacted this herbal doctor via email, he sent me herpes virus herbal medicine via courier service, when i received the herbal medicine he gave me step by step instructions on how to apply it, when i applied it as instructed i was totally cured from the virus within 3 weeks of usage. Contact this great herbal doctor today to get your cure.  Via Email: Dragabasolutionhome@gmail.com or WhatApp: +2349074536486

I have been suffering from (HERPES) disease for the last four years and had constant pain, especially in my knees. During the first year, I had faith in God that I would be healed someday.This disease started to circulate all over my body and I have been taking treatment from my doctor, a few weeks ago I came on search on the internet if I could get any information concerning the prevention of this disease, on my search I saw a testimony of someone who has been healed from (Hepatitis B and Cancer) by this Man Dr. Silver and she also gave the email address of this man and advise we should contact him for any sickness that he would be of help, so I wrote to Dr. Silver telling him about my (HERPES Virus) he told me not to worry that I was going to be cured!! hmm i never believed it,, well after all the procedures and remedy given to me by this man few weeks later I started experiencing changes all over me as the Dr. assured me that I have cured, after some time i went to my doctor to confirmed if I have been finally healed behold it was TRUE, So friends my advice is if you have such sickness or any other at all you can email Dr. Silver (drsilverhealingtemple@gmail.com) sir I am indeed grateful for the help I will forever recommend you to my friends!!! with your lovely Email Address ( drsilverhealingtemple@gmail.com

Happiness is all i see now I never thought that I will be cured from HERPES virus again. I have been suffering from a deadly disease (HERPES) for the past 3 years now, I had spent a lot of money going from one places to another, from churches to churches, hospitals have been my home every day residence. Constant checks up have been my hobby not until this faithful day, I was searching through the internet, I saw a testimony on how DR agaba helped someone in curing his HERPES disease, quickly I copied his email which is Dragabasolutionhome@gmail.com just to give him a test I spoke to him, he asked me to do some certain things which I did, he told me that he is going to provide the herbal cure to me, which he did, then he asked me to go for medical checkup after some days after using the herbal cure, behold I was free from the deadly disease, he only asked me to post the testimony through the whole world, faithfully am doing it now, please brothers and sisters, he is great, I owe him in return. if you are having a similar problem just email him on : Dragabasolutionhome@gmail.com or WhatApp: +2349074536486  

Happiness is all i see now I never thought that I will be cured from HERPES virus again. I have been suffering from a deadly disease (HERPES) for the past 3 years now, I had spent a lot of money going from one places to another, from churches to churches, hospitals have been my home every day residence. Constant checks up have been my hobby not until this faithful day, I was searching through the internet, I saw a testimony on how DR agaba helped someone in curing his HERPES disease, quickly I copied his email which is Dragabasolutionhome@gmail.com just to give him a test I spoke to him, he asked me to do some certain things which I did, he told me that he is going to provide the herbal cure to me, which he did, then he asked me to go for medical checkup after some days after using the herbal cure, behold I was free from the deadly disease, he only asked me to post the testimony through the whole world, faithfully am doing it now, please brothers and sisters, he is great, I owe him in return. if you are having a similar problem just email him on : Dragabasolutionhome@gmail.com or WhatApp: +2349074536486  

Happiness is all i see now I never thought that I will be cured from HERPES virus again. I have been suffering from a deadly disease (HERPES) for the past 3 years now, I had spent a lot of money going from one places to another, from churches to churches, hospitals have been my home every day residence. Constant checks up have been my hobby not until this faithful day, I was searching through the internet, I saw a testimony on how DR agaba helped someone in curing his HERPES disease, quickly I copied his email which is Dragabasolutionhome@gmail.com just to give him a test I spoke to him, he asked me to do some certain things which I did, he told me that he is going to provide the herbal cure to me, which he did, then he asked me to go for medical checkup after some days after using the herbal cure, behold I was free from the deadly disease, he only asked me to post the testimony through the whole world, faithfully am doing it now, please brothers and sisters, he is great, I owe him in return. if you are having a similar problem just email him on : Dragabasolutionhome@gmail.com or WhatApp: +2349074536486  

Happiness is all i see now I never thought that I will be cured from HERPES virus again. I have been suffering from a deadly disease (HERPES) for the past 3 years now, I had spent a lot of money going from one places to another, from churches to churches, hospitals have been my home every day residence. Constant checks up have been my hobby not until this faithful day, I was searching through the internet, I saw a testimony on how DR agaba helped someone in curing his HERPES disease, quickly I copied his email which is Dragabasolutionhome@gmail.com just to give him a test I spoke to him, he asked me to do some certain things which I did, he told me that he is going to provide the herbal cure to me, which he did, then he asked me to go for medical checkup after some days after using the herbal cure, behold I was free from the deadly disease, he only asked me to post the testimony through the whole world, faithfully am doing it now, please brothers and sisters, he is great, I owe him in return. if you are having a similar problem just email him on : Dragabasolutionhome@gmail.com or WhatApp: +2349074536486  

I want to let everyone here know that Spell casting really works. However it wouldn't have been possible for me to get my ex back without the kind support and help of LORD PADMAN,whose his Website: https://padmanspell.com/index-3.html i would like to extend my golden sincere thanks to LORD PADMAN who helped me to get my ex back. i want to thank LORD PADMAN the great spell caster who is so powerful and good in spell casting. I am highly indebted to LORD PADMAN for his help in getting my ex back. My boyfriend left me for another girl, i was so heart broken so i contacted a friend who introduced me to the great LORD PADMAN who have helped her before to get her boyfriend back so i did all he asked me to do. Surprisingly 48 hours later as he promised my boyfriend called me and asked me to forgive him we are back together living happily. Don't let anybody to deceive you spell casting works. Contact him through his website: https://padmanspell.com/index-3.html and Email: padmanlovespell@yahoo.com. (info@padmanspell.com) OR Whatsapp +19492293867 https://twitter.com/padman_dr . thank you so much sir

Great Mother is Real... I am Aisha Kun and i want to testify about Great Mother how she cured me of hiv aids. I was diagnosed of this disease some time ago and i was worried. when i was searching the internet looking for a cure, i came across some testimonies of Great Mother how she has helped a lot of people and i decided to contact her on her info and explained to her. She laughed and told me that she will help me and i was surprised. She sent me the cure and it was a spiritual holy oil and water which is more than a medicine. She directed me on how to take it and i did. I took the cure for 3 weeks and i went to the doctor for check up and to my greatest surprise the disease was no longer in my system. I am so glad and i want to thank Great Mother for helping me. Contact her now on her website ourgreatmother1.com   and her email is Greatmotherofsolutiontemple1@yahoo.com  you can also reach her on her whatsapp number  +17025514367. If you have any disease, she can help you. Contact her now

Greetings to every one that is reading this testimony. I have been rejected by my husband after 10 years of marriage just because another woman had a spell on him and he left me and the kid to suffer. one day when i was reading through the web, i saw a post on how this spell caster on this address gethelp05@gmail.com , have help a woman to get back her husband and i gave him a reply to his address and he told me that a woman had a spell on my husband and he told me that he will help me and after 3 days that i will have my husband back. i believed him and today i am glad to let you all know that this spell caster have the power to bring lovers back. because i am now happy with my husband. Thanks for Ilekhojie His email: gethelp05@gmail.com or His WhatsApp Number:+2348147400259

Sveiki Es gribēju ātri informēt manu mīļoto, kas tur, ka iet caur nelaimīgs attiecības, es domāju, ka tiešsaistes burvestību nedarbojas, līdz es nonāca saskarē ar Dr Lomi, kas bija burvestību man un mans mīļākais atnāca atpakaļ uz mani tas bija tad es zinu, ka garīgā kontrole fizisko, Dr Lomi ir labākais pareizrakstības ritentiņā, kas var palīdzēt jums atkal jūsu mīļākais, palīdzēs jums ar jebkuru šķiršanās problēmu, viņš ir labākais jūs varat sazināties ar viņu uz e-pastu; lomiultimatetemple@gmail.com vai rakstīt viņam, izmantojot Line vai WhatsApp numuru +2349034287285 viņš var palīdzēt atrisināt jebkuru problēmu.

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