Service points

17.7.2012

IT Helpdesk

You can turn to the IT Helpdesk in all the matters which are related to the IT services of the University. Contact: helpdesk@oulu.fi | tel. 0294 483 080 | chat

29.10.2018

Service Desk for staff

Service Desk of  IT Administration Services is the it-helpdesk for the staff. Contact: servicedesk@oulu.fi | tel. 0294 483 124

29.10.2018

Helpdesk of Mobile Devices

Mobile Services guide in use of mobile services of the university. Contact: mobiilituki@oulu.fi | tel. 0294 483 164

 
1.7.2016

Printing services

Canon Oy is responsible for the printing services of the University. When your matter is connected to print services, please contact Canon's service engineer: canon@oulu.fi.

Other service addresses

IT services for researchers

email: servicedesk@oulu.fi

  • Guidance and support in IT acquisition and IT issues for recearchers
  • More information

Maintenance of study workstations

tel. 0294 483 190
email: mikrotilat@oulu.fi

  • Maintenance of self-study workstations and computer classrooms
  • Please send an email if you notice some problems in ICT devices

Statistical services

email: tilastotuki@oulu.fi

  • advice is given within resources
  • for researchers, postgraduate students and teachers

Computing software guidance

email: paivio.pollari@oulu.fi

  • guidance on the license matters, installations and the use of software

Foremen

Staff e-mail addresses are typically in the firstname.lastname@oulu.fi format

  • Tietohallintojohtaja Kari Keinänen
  • Tietotekniikkapäällikkö Veikko Suorsa, infrapalvelut
  • Tietoturvapäällikkö Kaarlo Määttä, tietoturva
  • Kehittämispäällikkö Kai Lindberg, tietojärjestelmäpalvelut
  • Kehityspäällikkö Katariina Alha, asiakirjapalvelut
  • Palvelupäällikkö Janne Suokas, lähituki, työasemien ylläpito
  • Palvelupäällikkö Paula Vaskuri, opetuksen it-palvelut
  • Palvelupäällikkö Raine Vakkuri, asiakaspalvelut

 

Feedback

You can give feedback to IT Administration Services using this contact form.