IT Helpdesk

You can turn to the IT Helpdesk in all the matters which are related to the IT services of the University. Contact: helpdesk@oulu.fi | tel. 0294 483 080 | chat

You can visit our IT Services Helpdesk at Linnanmaa campus in the room KK241 which is found on the corner of Kauppakatu and Väylä on the 2nd floor.

  • Normally open Mon - Fri at 9 - 15
  • Exceptions in summer time:
    • 1st – 5th July open at 11 - 13
    • 8th – 26th July CLOSED (requests are occasionally monitored)
    • 29th July – 2nd August open according to agreement (requests are monitored)
    • Open normally beginning 5th August.

You can send e-mail (helpdesk@oulu.fi), you can call (tel. 0294 483 080) or can chat with us. The chat service is in your use when you see a CHAT button at the margin of the page. Just click it!

Follow the News section on the front page of IT Services. On the page it is informed about the current matters of the IT Services.

When your matter is connected to print services, please contact Canon's service engineer.

Read more: self-services and authentication, student account, password, it services on map (PDF)

Last updated: 27.6.2019