ICT Service Point

You can turn to the ICT Helpdesk / Service Point in all the matters which are related to the ICT services of the University. Contact: helpdesk@oulu.fi | tel. 0294 483 080 | chat

Location: Linnanmaa campus. At the moment contacts only by email, chat or phone.

Open normally Mon - Fri at 9 - 15. Exceptions during the holiday season: 

  • Fri 26th June: open at 9 - 13
  • Closed 13th - 17th July and 27th - 31st July.
  • In July, delays may occur with email replies.

You can send e-mail (helpdesk@oulu.fi), you can call (tel. 0294 483 080) or can chat with us. The chat service is in your use when you see a CHAT button at the margin of the page. Just click it!

Follow the News section on the front page of ICT Services. On the page the topical matters are informed.

When your matter is connected to print services, please contact Canon's service engineer.

Read more: self-services and authentication, student account, password, it services on map (PDF)

Last updated: 24.6.2020