17.7.2012

IT Helpdesk

You can turn to the IT Helpdesk in all the matters which are related to the IT services of the University. Contact: helpdesk@oulu.fi | tel. 0294 483 080 | chat

19.2.2016

IT services for researchers

IT Administration Services have got a group which has specialised in IT support services for research and offers services to all the researchers and research groups of the university.

27.3.2013

Service breaks

Information about the service breaks of servers and network maintained by IT Administration Services could be seen in Finnish on the page: Viimeaikaisia katkoja

Recommended links:

22.9.2016

Self-services and e-Identification

By using Suomi.fi e-Identification, you can set a password for your user account, you can check the status of your account in case of login problems, or you can activate VPN services in your use.

18.7.2012

What is a good password?

Password must be at least 12 and no more than 32 characters long. It consists of upper and lower-case letters and numbers, but the Scandinavian letters cannot be used and the special characters cause problems.

27.11.2014

Webstores

Several webstores for people in the University: Canon's webstore, University webstore, Kivuto webstore, University's brand store and gifts store. Take a look to the page Software for private use to check out what programs you can load without payment or can buy in the webstores.

13.6.2016

UKK / FAQ

Usein Kysytyt Kysymykset -listan kärjessä on kysymys, mitä tehdä, kun salasana on unohtunut tai se ei kelpaa. Tutustu itsepalveluihin, joissa voit asettaa uuden salasanan ja tarkistaa tunnuksesi tilan.