Campus ICT service point

You can turn to the service point in all the matters which are related to the ICT services of the university and OAMK. Contact information for the university students: helpdesk@oulu.fi | tel. 0294 483 080 | chat


IT services for researchers

IT Administration Services have got a group which has specialised in IT support services for research and offers services to all the researchers and research groups of the university.


Service breaks

Information about the service breaks of servers and network maintained by IT Administration Services could be seen in Finnish on the page: Viimeaikaisia katkoja

Recommended links:


Self-services and e-Identification

By using Suomi.fi e-Identification, you can set a password for your user account, you can check the status of your account in case of login problems, or you can activate VPN services in your use.


What is a good password?

Password must be at least 12 and no more than 32 characters long. It consists of upper and lower-case letters and numbers, but the Scandinavian letters cannot be used and the special characters cause problems.



Several webstores for people in the University: Canon's webstore, University webstore, Kivuto webstore, University's brand store and gifts store. Take a look to the page Software for private use to check out what programs you can load without payment or can buy in the webstores.



Usein Kysytyt Kysymykset -listan kärjessä on kysymys, mitä tehdä, kun salasana on unohtunut tai se ei kelpaa. Tutustu itsepalveluihin, joissa voit asettaa uuden salasanan ja tarkistaa tunnuksesi tilan.