The general purpose in WP 2 is to explore the characteristics and processes of the business services within networks. A key focus is on the capabilities required for developing horizontal collaborative relationships, especially the role of modularity enhancing collaboration within the organizations, and how the boundaries between the organizations have to be streamlined to the whole process of value co-creation.
- Research in WP 2 develops conceptual models and methods for:
- Analyzing future development areas and processes for services to grow both in volume and co-created value
- Developing and delivering services
- Designing development process for customer-driven services in future.
Last updated: 14.4.2012