In 2026, you will receive a digital mailbox when you identify in a public authority’s electronic service

From the beginning of 2026, when you identify for the first time, you will be given a digital mailbox in Suomi.fi Messages. That is where you will receive official mail from several public authorities. Suomi.fi Messages will replace official paper mail: you will not receive letters about the same matter later. In 2026, official mail will transition to be primarily digital.

The Suomi.fi service is mainly used by the University and Oamk in a username and password service, where

As of May 2025, you had the opportunity to enable Suomi.fi messages. From the beginning of 2026, your separate consent is no longer required; instead, you will receive a notification of the activation of Suomi.fi Messages when you identify in the service.

How and for whom will Suomi.fi Messages activate in 2026?

  • Suomi.fi Messages will activate for you if you are an adult and have not yet activated the service.
  • You will be given a notification of its activation when you use strong identification in a public administration e-service, i.e. use Suomi.fi e-Identification to sign in.
  • Enter your email address upon activation and verify it within one hour. This way, you will always receive an email notification when you receive new mail in Suomi.fi Messages.
  • After you have entered your email address, you can continue to identify normally and move to the e-service you were about to use.
  • Please note that if you are acting on behalf of an organisation or another person, Suomi.fi Messages will be activated for you personally – not the person or organisation you are acting on behalf of.

If you never use strong identification in a public administration e-service, you will continue to receive official paper mail.

Neither does this change apply to minors nor persons under guardianship or
with a valid continuing power of attorney.

Illustration

Illustration of the Suomi.fi Messages activation process is presented during strong identification in a public administration e-service from the beginning of 2026:

Illustration picture

Digital First project

Read more about the Digital First project on the Digital and Population Data Services Agency website: https://dvv.fi/en/digital-first-project

Created 23.10.2025 | Updated 23.10.2025