University ICT Services are here for you
On the www.oulu.fi service page IT services for students, you can find all university student IT services in the same place. More detailed help links take you to the common help site of the university and Oamk users, i.e. ict.oulu.fi service.
Ict.oulu.fi is a shared service, so remember to first select your own category, which is For UniOulu students. This is how you end up with the right instructions.
The ict.oulu.fi website has a help page Frequently asked questions, where to look to see if there is an answer to your IT problem.
The Campus ICT Service Point will help you on weekdays from 9 a.m. to 1 p.m. in TH109. You can find your way through the MazeMap app. Support phone (0294 483 124) and e-mail (ict@oulu.fi) are open on weekdays from 8 a.m. to 3.45 p.m. Possible changes to opening hours are also explained at ict.oulu.fi.