MFA - Frequently Asked Questions

Multi-Factor Authentication (MFA) practically means that you verify, that is, authenticate your login to the online service with a mobile phone connected to the service. The MFA can reliably identify users of the university's O365 services and prevent misuse of user accounts. This page has answers to frequent MFA questions.

MFA for Guest users

Multi-Factor Authentication (MFA) will be introduced during February for external persons who collaborate with the University of Oulu using our Microsoft 365 environment. This applies e.g. to people who have been invited to join our Teams or who have access to a shared content, such as files, on Oulu University's Microsoft 365 OneDrive or SharePoint environments. A Guest user account is basically some other email address than our organization’s email. Please NOTE, that Multi-Factor authentication does NOT apply to normal Teams meetings. If it is a Teams channel meeting and you join a meeting as a registered team member, MFA may be asked.

  • When MFA is deployed for Guest users and the next time you sign in to the MS 365 environment at the University of Oulu, you will receive a notification More information required at the login stage.
  • You will be directed to set your authentication method.
  • Follow the on-screen instructions and insert the phone details you wish to use for authenticate your login.

How to manage MFA settings as a guest user on Microsoft's My Account portal.

FAQ - Frequently Asked Questions

Campus ICT

You can turn to Campus ICT support service in all ICT matters of the University of Oulu (UO) and the Oulu University of Applied Sciences (Oamk).