Beware of scam calls!

In recent weeks, the Cyber Security team of ICT Services has received several reports of scam calls in which the caller impersonates representatives of banking services (e.g., OP, POP Bank).

If a scam call mentions the name of your bank, this is not a sign that the scammers actually know which (bank) services you use - they simply try to name the most commonly used banks.

The calls have been recordings or so‑called automated calls. In the automatic recording, it has been claimed, for example, that money has been transferred from the recipient’s account, followed by instructions to press a number key if the suspicious transaction was not made by the recipient.

Authorities or banks will never ask for banking details or other sensitive information over the phone or by email.

If you receive a suspicious call claiming to be from an authority or another organization, do the following:

  1. Do not give the caller your information.
  2. Write down the caller’s name and the organization they claim to represent.
  3. Report the scam attempt to ICT Services at security@oulu.fi.
  4. End the call.
  5. You can confirm the authenticity of the call by contacting the organization’s official customer service or switchboard directly. Do not use contact information provided by the caller—retrieve it from the organization’s official website. Tell the switchboard the caller’s name and ask to be connected to them.

If you have answered a suspicious call, exercise extra caution, as the attacker may mark your number as active, which can temporarily increase the number of scam call and SMS attempts you receive.

Created 11.2.2026 | Updated 11.2.2026