Personalized Project Management Learning with Chatbots


The objective of the ChatLearn project is to develop educational chatbot solutions that renew digital higher education and make it more personalized, interactive and engaging to students with different competence levels and in different life situations. Our context is the multi-disciplinary field of project management taught for a wide array of students in universities.


Project information

Project duration


Funded by

Other International

Project funder

European Union Erasmus+

Funding amount

308 098 EUR

Project coordinator

University of Oulu

Contact information

Contact person

Project description

In ChatLearn project the aim is to develop and enable a more personalized project management learning experience for our higher education students by developing an educational chatbot that utilizes engaging digital project management learning materials, which are also developed in this project. The chatbot is able to teach project management fundamentals to students from different disciplines. It can be integrated in project management courses or in more general management courses. We pilot it in our courses and conduct research on its user experiences. By providing concrete guidelines and templates also teachers from other fields can develop their own subject specific chatbots. Based on this research we aim to establish pedagogical guidelines for using educational chatbots in higher education online courses.

Project actions

The project is performed in strategic partnership with the WU Vienna (Austria), Politecnico di Milano, (Italy) and Reykjavik University, (Iceland) under the coordination of University of Oulu (Finland). Project management is a central part of the curriculum in these universities where project management fundamentals are taught to over 5000 students yearly. The project is supported by IPMA - International project Management Association as a dissemination partner, and other associated partners include IBM Finland Oy, Vienna University Children’s Office, Austria, SORPA bs, Iceland, and WiseUp Engineering, Italy.

The project is organized in work packages and activities that aim to develop guidelines and templates for the development of educational chatbot, develop the context specific chatbot solution and implement it in a variety of project management courses, provide inputs how student clustering can be used to facilitate the personalization of chatbots, develop an open project management materials bank that the chatbot can use and create understanding of the current status on the use of educational chatbots in the higher education section, report our development and student user experiences as well as develop pedagogical guidelines and future trajectories for the use of educational chatbots in higher education.

In addition to the development work we will organize dissemination events, staff training events and continuous transnational co-operation meetings between the partners as well as continuously monitor and control the progress of the project. All these activities will enable the effective communication and spread of the results and development of strong educational networks, particularly within the field of project management.

We kindly invite you to participate in the conference “The Future of Teaching and Learning: AI Applications in Project Management and beyond” on 2 and 3 May 2024, at WU Vienna, Building LC (Festsaal 1), hosted by the Project Management Group/WU Vienna.

Please find the link to conference Call for Proposals below. We are very much looking forward to receiving your proposals to contribute with a paper, panel, workshop or poster on a topic that is relevant to the conference theme until 29 February 2024. Submissions and registrations to the conference are available via ConfTool.

Project results

In line with the project aims the following results (R1-7) are expected during the project and on its completion: (R1): Technology mapping and current state analysis report; (R2): Conceptual model, educational design and template for creating an educational chatbot for higher education; (R3): Educational chatbot for learning project management fundamentals; (R4): Cluster analysis of student participants
through machine learning analysis; (R5): Open project management education resources material bank implemented; (R6): Implementation and pedagogic guidelines for the use of educational chatbots as part of digital higher education courses; (R7): Research paper on educational chatbots.

Project details can also be found on Erasmus+ Results Platform.

Please follow us on LinkedIn: #ChatLearn Project

Webinar recording 25.1.2023: Personalized learning with chatbots – Insights from the ChatLearn project

Webinar presentation material 25.1.2023 (pdf)

Conference Call for Proposals: The Future of Teaching and Learning - AI Applications in Project Management and Beyond, Vienna, 2-3 May, 2024