You can send e-mail , you can call, or can chat with us. The chat service is in your use when you see a CHAT button at the margin of the page. Just click it!
The ICT service requests are answered as a rule on weekdays at 8 - 15:45.
When your matter is connected to print services, please contact Canon's service engineer.
Contact information
- For the UO students: helpdesk@oulu.fi, tel. 0294 483 080
- For the OUAS staff and students: helpdesk@oamk.fi, tel. 0294 483 124
- For the UO staff: ict@oulu.fi, tel. 0294 483 124
(The call is free from the extensions of UO and OUAS, otherwise normal charge according to the caller's subscription.)
Service Point
If your ICT matter requires a personal meeting, visit Campus ICT service point.
- Location: in the northern part of Linnanmaa campus, in the premises of OUAS, on the 1st floor, room 7D103.
- Use Oulu Campus Navigator: feed "7D103" or "Campus ICT" and it guides you there!
- You can see the Linnanmaa map too.
- Open this week at 9 - 14, normally Mon - Fri at 8 - 15:45.
Please, remember to maintain the social distance and wash your hands also when visiting the service point.
Follow the News section on the front page of ICT Services. On the page the topical matters are informed.
Read more: self-services and authentication, student account, password
Last updated: 21.10.2020