PeaceTalk

PeaceTalk: Talk and Interaction in Multinational Crisis Management Training

Finland has an important role, together with the UN, NATO and the EU, in the planning and implementation of crisis management training. One important aim of crisis management training is to support and strengthen military and civilian staff members’ communication skills in multilingual, multinational and challenging situations. The PeaceTalk project studies talk and interaction in crisis management exercises, which simulate real-life conflicts. The language used is English. The project relies on video recordings collected in exercises and uses conversation analysis as the method. The project describes efficient interactional practices and challenges in crisis communication. It focuses on situation awareness, information flow, team work and interaction across institutional communities (e.g. between civilians and military staff). The project collaborates with key organizers of crisis management training. The results will be used to inform crisis management training.

Last updated: 1.8.2019